Celcom Virtual PABX the progressive product cater to all types of businesses

Virtual PABX, a virtual business phone system targeted to businesses such as SoHo, SMEs, and MNCs.

The system is fully mobile based(mobile centrex) and has all the functionalities of  a traditional business phone (better known as PABX or private automatic branch exchange) system.

The Celcom Biz Virtual PABX does not require any additional hardware installation as all the Virtual PABX hardware is supported and maintained at Celcom.

Celcom Axiata Berhad, the most experienced and leading mobile telecommunications service provider in the country, is proud to introduce the Celcom Biz  Virtual PABX (virtual private automatic branch exchange), the first ever virtual business phone system in Asia Pacific that is set to revolutionise the way Malaysian businesses operate. This hassle- and maintenance-free virtual telecommunication solution is hosted by Celcom. It has all the functionalities of both a traditional business phone (better known as PABX or private automatic branch exchange) system and a mobile phone, minus the hardware, additional phone line rental costs, plus the monthly maintenance charges that normally comes along with the traditional PABX system.

The Celcom Biz  Virtual PABX is easy to deploy and requires minimal start-up cost as there is no involvement of any complex installation, nor purchase of any expensive hardware or maintenance cost.  On top of that, this progressive product caters to all types of businesses, from small offices, home offices (SOHOs), small medium enterprises (SMEs) to large multinational companies (MNCs) and is available in the market bundled with attractive package plans.

Celcom Biz Virtual PABX Features

1. Report Statistics
2. Conference Calls
3. Hunt Group
4. Contact Management
5. Call Diversion to Switchboard/Secretary
6. Corporate Main Numbers
7. Availability Control via user status and presence
8. Call history
9. Real time presentation status
10. Real time user status
11. Prioritize calls (VIP queue)
12. Profile Management
13. CLIP Display Option
14. Multi level private numbering plans
15. Time management

PABX Telephone System, How does it work?

The term PBX stands for Private Branch eXchange. A PBX, sometimes known as a phone switch or phone switching device, is a device that connects office telephones in a business with the public telephone network. The initial central functions of a PBX were to route incoming calls to the appropriate extension in an office, and to share phone lines between extensions. Over time, many functions have been added, such as automated greetings for callers using recorded messages, dialing menus, connections to voicemail, automatic call distribution (ACD), teleconferencing, and more.

The hardest feature to provide has been Automatic Call Distribution (ACD), and usually vendors charge a premium for products that include this feature. Other features that often get left out include integrated voice messaging, conference bridging for conferencing multiple outside calls, and detailed real-time system monitoring. Many times some of these features are not part of the base PBX system but can be purchased through add-on system modules.

so basically the cost will escalate depending on the number of modules that you require for your solution.

PABX Telephone System

So, in such cases, installing business phone systems is great option. Not only does it save you time and money in the office, but also prevents you from losing out on potential business, even when you are away. One such office phone system is the PABX system, which stands for Private Automatic Branch Exchange.

PABX

PBX is an acronym for Private Branch Exchange and it stands for a telephone exchange that is used in business or the office as opposed to one that is used as a common carrier or telephone company that operates for many businesses or for the general public.

PBX is also referred to as PABX-Private Automatic Branch Exchange and EPABX-Electronic Private Automatic Branch Exchange.

PBXs are used to make connections amongst the internal telephones of a private organisation, which are usually business oriented. They are also connected to a public switched telephone network (PSTN) through trunk lines. As they incorporate telephones, modems, fax machines, and many more parts, the general term "extensions" that is given is referred to the end point on the branch.

PBXs are differentiated from the key systems in which the users of the key system manually select the outgoing lines, whereas the PABX phone system selects it automatically. There are some hybrid systems that combine both the features. In the beginning, the main advantage of PBXs was the cost saved on internal phone calls, handling the circuit switching and thus locally reduced charges for the local phone service. Over the time, as PBXs increased in their popularity, it started offering many more services than the operator network, like call forwarding, extension dialling and hunt groups. In the early 1960s, there was a simulated PBX known as Centrex, which provided many similar features as the central telephone exchange.

How it all began

There were two significant developments during the 1990s and it led to new types of PBX systems. One of the developments was the immense growth of the data network and the increased understanding in the public about packet switching. Companies needed packet switched networks for data and to use them for public telephones was very tempting and with the global availability of the Internet, the system made packet switched communication became even more attractive.

These factors then lead to the development of the VoIP Phone System, which stands for Voice over Internet Protocol. Another development that leads to the hosted PBXs was that most companies realised that they did not have the core competence to handle the telephony of their companies and they required it to be done by someone else. Thus, in a hosted PBX setup, the PBX is situated and managed by a telephone provider and the features and calls are delivered through the Internet. The customer has to just sign up instead of buying the hardware. But today there are many companies that are setting up their own PBX systems, which are available with companies like ITT Communications.